Terms of Service
Last updated October 26, 2026
These terms apply to businesses and their staff using Yakvo.
Who provides Yakvo
Yakvo is provided by its founder as an individual business based in Nepal. Contact support@yakvo.com with any question about these terms.
The service
Yakvo provides restaurant software — point of sale, menus, table QR codes, kitchen display, receipt printing, reports, and store administration — to businesses. Each workspace is reviewed and approved before use.
Some features depend on the plan of your workspace. Features that are not part of the plan are not shown.
Workspace review
Registration details must be true and complete, including a working phone number for the restaurant. Yakvo verifies each request, which may include a phone call, and declines requests with false, incomplete, or unverifiable details.
Yakvo may suspend a workspace found to have been registered with false details.
Accounts and access
The business that owns a workspace is responsible for the people it invites, the roles it assigns, and the accuracy of its menus, prices, taxes, and receipts.
Keep sign-in codes private. Yakvo may suspend a workspace that is used unlawfully, abusively, or in a way that endangers the service or other customers.
Paid plans
A paid plan covers the stores and the term your business paid for in advance, and is invoiced separately. Nothing renews or is charged automatically.
When a paid term ends without renewal, the workspace keeps working on the Free plan. Paid terms are not refunded part-way, except where the law requires.
Orders and payments from guests
Restaurants sell food and drinks to their guests and decide order acceptance, fulfilment, payment collection, and refunds. Yakvo records these orders and payments for the restaurant; it does not process guest card payments.
Data
The business keeps ownership of its restaurant data. Yakvo handles personal information as described in the Privacy Policy.
A workspace administrator can delete the workspace in the app, which closes it and removes access for every member. To have personal data erased as well, email support@yakvo.com. Records that tax, accounting, or other law requires are kept only for that purpose.
Availability and liability
Yakvo works to keep the service available and secure but provides it without a guarantee of uninterrupted operation. To the extent the law allows, Yakvo is not liable for indirect or consequential losses, such as lost sales during an outage.
These terms may be updated; the date above shows the latest version. Continued use after an update means acceptance of the updated terms.
Governing law
These terms are governed by the laws of Nepal. If a dispute arises, contact support@yakvo.com first so it can be resolved directly.